“More successful interactions with the LLM app in production lead to greater customer satisfaction and ultimately boost sales.”
AI senior solution engineer at an enterprise
“Continuous improvement of a chatbot is crucial to ensure it’s reliable in production and aligned with business KPIs. Without data-driven implicit feedback, the optimization process becomes a long, manual task.”
VP of AI at a Fortune500 Insurance company
"Understanding user preferences and needs not only aids in diagnosing and optimizing LLM apps but also ensures that the solutions align with user expectations and deliver meaningful results."
Director of PD at Fortune500
“Implicit feedback helps reduce hallucinations and ensures more representative data, leading to more accurate and reliable conversational AI.”
Sr. Director of Data at an enterprise
“Continuous improvement of a chatbot is crucial to ensure it’s reliable in production and aligned with business KPIs. Without data-driven implicit feedback, the optimization process becomes a long, manual task.”
VP of AI at a Fortune500 Insurance company
“Understanding user preferences and needs not only aids in diagnosing and optimizing LLM apps but also ensures that the solutions align with user expectations and deliver meaningful results.”